Privacy Policy

1. Introduction

Wisdom Learner Inc. ("we," "our," or "us") values your privacy. This Privacy Policy explains what information we collect when you visit our website, request a solar consultation, or become a customer.

2. Information We Collect

2.1 Information You Provide

When you request a consultation, use our calculator, or contact us, you may provide:

• Name and contact details (email address, phone number, mailing address)
• Property information (address, roof type, approximate electricity bills)
• Energy usage details and preferences
• Financial information if you apply for financing
• Message content and correspondence

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and general location
• Browser type, device type, and operating system
• Pages viewed and time spent on site
• Referring websites and search terms used
• Calculator inputs and estimated results

3. How We Use Your Information

We use your information to:

• Provide solar consultations and custom system designs
• Calculate savings estimates and energy production projections
• Schedule site assessments and installations
• Process financing applications and incentive documentation
• Communicate about your project status and updates
• Provide customer support and system monitoring
• Improve our website and services
• Send relevant information about solar incentives and programs (with your consent)
• Comply with legal obligations

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance website functionality, remember your preferences, and understand how visitors use our site. This helps us improve your experience and provide more relevant information. You can control cookies through your browser settings.

5. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who assist with installations, financing, incentive processing, and customer support
• Equipment manufacturers for warranty registration and support
• Financing partners if you apply for solar financing or leasing options
• Government agencies for incentive program applications and compliance
• Utility companies for interconnection and net metering applications
• Professional advisors (legal, accounting) as needed for business operations
• Legal requirements when required by law or to protect rights and safety

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain your information for as long as necessary to provide services, maintain records for warranty and support purposes, comply with legal requirements, and resolve disputes. Customer project records are typically retained for the duration of equipment warranties.

8. Your Rights and Choices

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Withdraw consent for certain data processing

To exercise these rights, contact us using the details below.

9. Marketing Communications

If you opt in to receive marketing emails, we may send you information about solar incentives, energy-saving tips, and company updates. You can unsubscribe at any time using the link in our emails or by contacting us directly.

10. Third-Party Links

Our website may link to third-party websites (such as equipment manufacturers, financing partners, or government incentive programs). We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

11. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Wisdom Learner Inc.
18A Meredith Drive, St. Catharines, ON L2M 6R6, Canada
Email: info@wisdomlearner.com
Phone: +1 (416) 555-0198
Business Number (BN): 712869676
Registry ID: 12317630